How do I book a seminar?

The easiest and quickest way is through the website. Click on the seminar you would like to attend, add to the shopping cart, select the dates, and check out. This will take you to the secure payment section. Once payment has been verified, we will send you email confirmation of your booking and receipt of payment.

Why do you need my work/home address?

Six weeks prior the seminar, often earlier, we will need to send you your pre-course folder, which includes all the relevant course information, pre-reading literature, venue, travel, and hotel details. We are committed to ensuring that your privacy is protected, and we strictly adhere to the provisions of all relevant Data Protection Legislation, including GDPR.

Why do you need a contact telephone number?

This is only in cases of emergency so that we can contact you last minute. For example, if the course tutor is sick and we can’t find a replacement or there are adverse weather conditions. This has never happened, but in the event of our cancelling a seminar you can either postpone to an alternative date or receive a full refund.

I’ve booked a course online and received email confirmation. When can I book my travel tickets and accommodation?

We advise that you don’t book your travel tickets or accommodation until receiving your pre-course folder, which is sent out at least 6 weeks prior to the course date, often earlier. This confirms the precise venue in London (usually near London bridge), with hotel recommendations, and exact directions.

What are the start and finish times? Do you provide lunch?

9.30am – 4.30pm. Tea/coffee and refreshments are provided. In order to keep the seminar price low, we don’t provide lunch, but all our training rooms in London are close to food halls and a wide range of amenities.

I can’t afford to pay for a seminar, but my department will fund it. Can I still book a place?

Yes, we are very happy to invoice your finance department and make you a provisional booking. Just contact us with the relevant details of the person to be invoiced. However, because our seminar places are limited, we operate on a first come first served basis. Your provisional booking will only be confirmed once payment has been received.  Therefore, if the course becomes full and we are still awaiting your payment you will lose your booking. We can, however, transfer you to another available date that suits you.

What is your cancellation and refund policy?

You may cancel your booking within 14 days from the date of purchase. A full refund will be paid as soon as possible and within 30 days. In some cases, and after the 14-day cooling off period, you may defer your booking to a later seminar date providing you give no less than 28-days-notice. Refunds will not be made for non-attendance. Name changes can be made up to 1 week prior to the course date. In the unlikely event that we must cancel a seminar we will offer you either alternative dates or a full refund.

I have absolutely no prior knowledge of ECG. Can I still attend the beginners’ course?

Absolutely! There are always mixed abilities in every group so there is always the possibility that there are delegates on the course that have had a little more experience than you. However, this course is specifically designed for beginners in mind. You can work at your own pace, alone or in groups, and class atmosphere is always very relaxed and friendly. There are no more than 20 delegates, and there is always time during and after the seminar for extra one-to-one tuition if needed. It’s quite natural to feel apprehensive to start with, but by the end of day 2 you will go away with all the necessary tools to begin interpreting ECGs.

I have some experience with ECG interpretation but don’t feel ready for the masterclass yet. What do you suggest?

Attending the ECG for Beginners seminar will still be useful. Very often learners have picked up various bits of information at work or from books but there are still some knowledge gaps. The beginners’ course fills in those gaps, so it’s ideal for those who wish to develop, consolidate, and update an existing knowledge in order to progress further. We have many experienced professionals attending both seminars so that they are totally up to date.

How do I know if I am suitable to attend the ECG masterclass?

This course is ideal for delegates who already have a good working knowledge of common ECG rhythms and common 12-lead abnormalities as outlined in the beginners’ course programme. Most of the delegates on this course interpret ECGs as part of their job; for example, cardiac physiologists, paramedics, specialist cardiac nurses, and staff who work in acute care. Most of the topics in the beginners’ course will be quickly reviewed as a building block to some of the more intermediate-advanced topics. It is not compulsory that you attend a previous course, but we expect that most delegates can already interpret sinus rhythms, AF, flutter, premature beats, ventricular tachycardia, right and left bundle branch block, ST elevation, and ST depression. If you are still unsure of your suitability please do not hesitate to contact us directly.

I would like to attend both the beginner’s course and the masterclass seminar. Do you run consecutive dates?

We don’t now, but we may do in the future. We find that for beginners especially it is better to put into practice what you have already learnt before attending a more advanced course. 

I would like to run a course at my hospital, how do I go about organising this and how much does it cost?

Onsite training is always much more cost effective and can be provided for as little as £500-£900 per day for up to 20 delegates. Onsite training can also be customised to suit your delegate knowledge base, and topics can be mixed and matched. If you are interested in onsite training all you need to do is contact us directly with all the details, and we will provide you with a quote.

What facilities do you need for onsite training?

Just a training room preferably with desks, a projection screen, and a flipchart or whiteboard. We have our own projector/laptop if needed.

Do I have to sign up for free e-learning?

No, you don’t have to sign up or log in, just click launch and you’re good to go. Don’t forget to switch the audio on! There’s a knowledge check at the end of each module which you can try as many times as you like. Your name (which you type in at the start of the test) and your results are not logged or shown anywhere.

How can I access/print my e-learning CPD certificate?

You need to watch the presentation and then pass the knowledge check. This is usually in the form of questions and ECG analysis so that you can put into practice what you have just learnt. On passing the test you will be shown your certificate with your name, date, and topic studied. If using a PC there is an option to print your certificate. You may need to change your print setting from portrait to landscape. If using an IOS/Apple system you may need to screenshot the image of the certificate and then print.

I want to learn about a specific cardiology topic, but it’s not listed on your e-learning page.

Our e-learning library is an ongoing process. Each module takes many hours to write and develop.  However, we really love developing this part of our website and are passionate about reaching people who cannot attend or afford seminars, so please do email us your suggestions and we will do our best to include them as soon as we can. Alternatively go to our training resource page for recommended books and websites.

If you have any other questions or you are not sure about something, please send us an email and we will answer as soon as possible.